Design and development — from automating manual workflows to building AI products from the ground up. I identify friction, prototype fast, and deliver systems that reduce operational overhead or unlock new capability entirely.
AP
AI and automation specialist with a builder mindset — I find manual, high-friction work inside a business and replace it with systems that run on their own.
On the automation side: I rebuilt a sales follow-up process into an AI-driven workflow that reactivated 679 dormant leads, converted 105 into bookings, and cut manual follow-up work by 80%+. I've shipped AI-agent booking systems that qualify leads and check calendar availability without a human touching them.
On the engineering side: I build the AI reasoning layer itself, not just call an API inside a no-code tool. Document Copilot, an AI research assistant I built end-to-end, lets analysts query a corpus of financial filings in plain English and get sourced, citable answers — FastAPI backend, React + TypeScript frontend, Postgres with pgvector for retrieval, OpenAI for embeddings and generation.
Two ways I add value: automations that ship measurable business results fast, and AI systems built from the ground up when off-the-shelf tools aren't enough. Curious, self-directed, and energized by finding the gap nobody else has fixed yet.
An AI research assistant that lets analysts query a corpus of financial filings (10-Ks, 10-Qs) in plain English and get sourced, citable answers — cutting the manual document-reading work analysts do before they can start real analysis. Built end-to-end: FastAPI backend, React + TypeScript frontend, Postgres with pgvector for semantic retrieval plus full-text search, OpenAI for embeddings and generation.
Built and maintained AI-powered workflows across Sales, Operations, and Customer Service — owning systems from design through production support. Monitored automation health and iterated on reliability, cutting manual follow-up workload by 80%+.
Identified inefficiency in a client's AI system configuration, re-architected routing logic, and delivered an 88% cost reduction — tracked and reported as concrete automation ROI.
Automated the end-to-end service reminder process by validating WhatsApp contact availability, delivering personalized reminders, and synchronizing customer records — improving contact data accuracy and campaign efficiency.
Transformed manual post-service follow-ups into an intelligent booking workflow by automatically analyzing customer intent, managing follow-ups, updating the CRM, and initiating bookings — accelerating response times.
AI-powered WhatsApp assistant that automates customer inquiries, bookings, rescheduling, cancellations, complaint handling, and human escalation while syncing with Google Calendar and CRM.
End-to-end automation integrating website forms, AI agents, calendar APIs, and WhatsApp — owning configuration, documentation, and ongoing support. Documented with structured SOPs so non-technical team members could operate it independently.
From booking flows and payment integrations to internal dashboards and AI experiments — explore more automation projects and side builds I've shipped.
I'm open to discussing new projects, finding gaps, or opportunities to push more value and efficiency into business operations.